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WebFeb 23, 2024 · Here are four of the most effective surveys you can use to understand your customers. 1. Customer Satisfaction Score (CSAT) Customer Satisfaction surveys usually contain a simple question with a binary response (e.g., yes/no, happy face/sad face). They ask things like “Did our product do what you wanted it to do?” WebAt 1-800-Pest-Control, we are committed superior service providing comprehensive pest control services, preventative pest control, termite inspections & prevention for home & lawn. Free Inspections!… Location & Hours 1720 NE 6th Ave Ocala, FL 34470 Serving Ocala Area Get directions Edit business info Amenities and More Accepts Credit Cards WebCalculate your score. Your NPS is a number between -100 and +100. To find your NPS, subtract the percentage of Detractors in your answer set from the percentage of Promoters. For example, if you surveyed 500 customers you might end up with these results: Promoters: 165 (33%) Passives: 260 (52%) Detractors: 75 (15%) Calculate your score like so: north american jorvik horse association